Service Design · Psychometrics · Active Ageing

Psychometrics
Beyond the Workplace

How can Insights Discovery's colour personality framework help retirees rediscover purpose, build connections, and navigate the transition into their Third Age?

Live prototype

The Opportunity

A £multimillion psychometric tool.
But only for the office.

Insights Discovery is one of the world's leading personality assessment tools, used by organisations from Stripe to NHS. Based on Carl Jung's psychology, it maps people into four colour energies. But its reach stops at the workplace door — what if we could bring it into communities where it's needed most?

Brief

Expanding beyond corporate training

Partnering with Insights Discovery to explore how their colour personality methodology could expand into the growing market of active ageing and retirement transitions.

Context

An ageing population without tools for transition

Scotland's 65+ population is growing 3–4% annually. Retirees face identity loss, social isolation, and declining health perception 5–10 years before pension age. Communities need new tools for connection.

Question

Can a personality framework do social-prescribing work?

How might psychometric tools help older adults during retirement transition explore new lifestyles, identities, and a renewed sense of purpose?

Approach

Eight weeks embedded in the community

Ethnographic research across 3 Glasgow community organisations, in-depth interviews, expert consultations, and iterative workshop design with 23+ participants.

3
Community Orgs
23+
Participants
8
Weeks Fieldwork
4
Colour Energies

Stakeholder Value

Who benefits and how

Colorful Time is designed as a B2B2C service — delivered through community organisations to the people who need it most. Every layer of the ecosystem gains something concrete.

Elder People (55–75)

Primary beneficiary

Retirement strips away the professional identity that structured daily life. Colorful Time offers a new lens — not a job title, but a colour that describes how you move through the world. A positive self-label, an opener with strangers, and a low-pressure invitation to try something new.

Insights Discovery

Commercial partner

A £multimillion tool used by Stripe and NHS — but reaching only the corporate market. Colorful Time opens a credible B2B2C pathway into active ageing: community centres, U3A chapters, social prescribing networks. New market, no cannibalisation of existing business.

NHS & Public Policy

Systemic value

Older-adult isolation is a public health risk equivalent to smoking 15 cigarettes a day. Colorful Time gives social prescribing a structured intervention — a tool link workers and GPs can refer patients to, generating engagement data that funders and policy teams can report against.

Community Organisations

Delivery partners

Centres like Wing Hong and Garnethill already run activities — but facilitators struggle to help new members connect quickly. The toolkit (cards, facilitator guide, materials) is ready-to-run; the colour framework does the heavy lifting, no psychology training required.

Research

Embedded in the community

Eight weeks of fieldwork across Glasgow's multicultural centres, retirement communities, and the University of the Third Age — combining ethnography, interviews, expert consultation, and iterative workshop testing.

Ethnography at community centre
In-depth interview with retiree
In-depth interview with retiree
Workshop testing

Ethnography · Wing Hong & Garnethill

Interviews · multi-stage retirees

Case study · U3A "youth club"

Workshop · iterative testing

Key Findings

What we discovered

Four insights that shaped Colorful Time — directly from 23+ participants across three community organisations.

Insight 01

Colours as an ice-breaker

Psychometric tools aren't the destination — they're the catalyst. Colour personalities gave retirees a safe, playful way to open up and connect.

Insight 02

Socialising is survival

Social connection is the single most important factor in healthy ageing. Yet community centres offer limited activity types.

Insight 03

Imagination needs stimulating

Most retirees described a "regular and simple" lifestyle. Given the right prompts, they became animated about new possibilities.

Insight 04

Don't call them "old"

Participants strongly resisted being labelled "elderly." U3A members called themselves "a youth club." Language matters.

From the Field

In their own words

Participant with postcard
"
Attending a playful workshop instead of a traditional lecture feels quite enjoyable.
Workshop Participant
Retiree at activity
"
I really enjoy cycling and would love to have someone join me.
Retiree, 4 years post-retirement
"
We think of ourselves as a youth club for retired people — more energetic people, they gather together and exchange skills.
U3A Coordinator
"
Every time I come here, I need to take two buses, spending two hours to attend the activity.
Wing Hong Member

The Concept

Colorful Time

A workshop toolkit that uses colour personality theory to help retirees explore self-discovery, understand others, and imagine new possibilities for their Third Age.

Colorful Time toolkit

Toolkit

Colour personality cards, photo wall materials, postcard collage kit, and a facilitator's guide.

Colorful Time workshop

Workshop

A 90-minute guided experience: colour discovery → photo sharing → collage making → group discussion.

=
Colorful Time
Self-discovery through colour

Digital Extension

Eventbrite, but for
who you are

The app extends the workshop into everyday community life. Instead of organising events by category or location alone, it uses colour personality as a social layer — helping retirees see not just what is happening nearby, but who is going and whether their energy will click.

The Design Insight

Why colour — not Myers-Briggs, not 16 personalities

During fieldwork we observed something consistent: older adults respond to vivid, saturated colour with immediate emotional recognition. Four colours — Red, Yellow, Green, Blue — are easy to hold in memory, easy to point at, and easy to say to a stranger across a community hall table.

A 16-type framework requires reading and memorising a code. A colour just is. That difference matters enormously when the goal is spontaneous social connection, not professional profiling.

Instant recognition

Retirees identified their colour within minutes. No manual needed. No acronym to explain.

A social badge, not a test score

When you walk into an activity centre and your name badge has a colour dot, it gives strangers an opening. "Oh, you're Green too — what does that mean for you?" The colour starts the conversation before words do.

The first step of trust

Meeting someone new is hardest in the first 60 seconds. Shared colour energy signals shared values — giving two strangers a reason to believe they might enjoy each other's company before a single word about hobbies is exchanged.

Traditional Event Platform

What: Community Workshop
When: Saturday 2pm
Where: Wing Hong Centre
Price: Free

You know the logistics. But will you enjoy the people there?

Colorful Time

6 going
Best for: Red & Yellow energies
Vibe: Active, social, hands-on
Your match: 92% personality fit
Missing: Blue — you'd be the complement

You know the people. You know you'll fit. That's why you'll go.

Tag

Your colour becomes a visible identity — a badge that says who you are before you've said a word

Filter

See events by personality fit — not just category. Know who's going and whether the energy matches yours

Connect

Colour lowers the barrier to first contact — giving strangers a shared vocabulary before hobbies or history

Try the Interactive App Prototype →

Click through the full prototype · Includes a playable colour personality test

Test Results

The Colour Personality Wheel

2/3 of participants mapped to Green and Yellow — revealing a strong "feeling" preference among the retiree community.

This finding directly shaped the app's activity recommendation engine: the system weights Green and Yellow activities higher by default for new users, reflecting the community's natural personality distribution.

REFORMERDIRECTORINSPIREROBSERVER ColorfulTime

Positioning

Not therapy. But Connection.

While existing digital therapy tools address individual mental health through private 1-on-1 conversations, Colorful Time tackles a fundamentally different challenge: rebuilding social connections and purpose during the retirement transition — through shared experiences, not isolated reflection.

Digital Therapy Tools (e.g. Ash)

1-on-1 AI conversation

Private, individual, inward-focused

CBT-based treatment

Anxiety, stress, emotional issues

All adults 18+

General population with mental health needs

B2C SaaS subscription

AI is the core product

"I don't feel well" → Help me cope

Colorful Time

Community-based workshop

Social, collective, outward-focused

Jungian colour personality

Self-discovery, connection, purpose

Third Age retirees (55–75)

Retirement transition, cross-cultural

B2B2C toolkit + workshop

Human facilitation is the core product

"I want a more fulfilling life" → Help me connect

Reflection

What I learned, what I'd change

What worked

[PLACEHOLDER — replace with a specific moment.] The colour framework removed barriers we hadn't predicted. Within minutes of receiving their colour, retirees were comparing energies across the table — including across language at Wing Hong, where shared colour replaced shared vocabulary. The visual nature of the framework did more accessibility work than we'd designed for.

What I'd change

[PLACEHOLDER — replace with a specific gap.] The workshop validates the toolkit, but not the digital extension. The app's social-tag mechanic was designed from observation, not tested with the same user base. Before the 12-week pilot, I'd run a low-fi probe — paper event listings with colour stickers — to see whether retirees actually use the colour signal when deciding to attend, or default back to logistics alone.

What's Next

From prototype to pilot

The next phase involves partnering with two Glasgow community centres to run a 12-week pilot programme — measuring social connection, repeat attendance, and self-reported wellbeing before and after the colour-based intervention.

Collaborate Company ↗ Collaborate community ↗